“Apple needs to come up with a permanent—and free—fix for the antenna problem before we can recommend the iPhone 4. If you want an iPhone that works well without a masking-tape fix, we continue to recommend an older model, the 3G S.”
Consumer Reports is read by the shopper who feels that s/he lacks enough information to make a purchasing decision. For many, it’s the definitive word on a product’s quality and desirability.
Many of you scoffed last week when I suggested that Apple has a serious PR problem on its hands with the iPhone 4. If you still doubt it, consider this tweet from Ged Maheux. It sums up the problem perfectly.
Incidentally, I dislike this image of someone applying duct tape to the iPhone. It suggests that it’s ill and needs bandaging, and that the only solution is ugly and inelegant. Couldn’t they have suggested using a case?
Update: Jim Dalrymple points out that the iPhone 4 scored highest on the magazine’s list of smartphones, earning 76 out of a possible 100 points, despite the “Can’t recommend” rating.